Questions and Answers:
Q: How long does it take to customize a dress?If I need this item with rush,what should I do?
A: We usually need about 8-12 business days to finish customized dress, in this case, you need to choose fast shipping, like DHL /UPS/Fedex, it will be faster than AliExpress Standard Shipping.
Q: About return?
A: We accept returns and you need to pay for the return shipping cost yourself. However, custom size and style cannot be returned as they cannot be resold. Please ensure that the dress is not damaged, not worn (except for trying on), and not washed. We will refund you the money after we have received the gown and checked it
Q: Do you accept customization?
A: We accept customized sizes, colors, and styles. Please contact us! Due to manual measurement, please allow a difference of 1-3 cm.
The difference between white and ivory
Size Chart
1.The size and the color are very important to the dress,so when you choose the color and size, please check our color chart and size chart,becase the size maybe a lit different with your country.
2.If you want to custom made dress,please leave a message to us about your detailed size bust___,waist___,hips___,hollow to floor without shoes___,High Heels ___cm, and measure yourself as our measuring instruction below.
3. If you have any questions before or after buy the dress, please contact us first, we will give you the satisfied service.
Measure Instructions
If you want to custom size,please choose any size to place order, it is just for payment, and then send me your measurements, including:
bust(A)
waist(B)
hips(C)
shoulder to floor without shoes(D)
height(E)
sleeves length(F)
Armhole(G)
arm circumference (H)
wrist circumference(I)
shoulder to shoulder
heels
NOTE:
1. Please chose the size according to our size chart before shopping due to the size may be a little different of each country.
2. Please allow us 2-4cm error due to manual measurement.
3.If you want to cancel the order : we accept full refund within 24 hours after you placing the order;
4.If you have any problem after receiving the goods, please give us a chance to fixed it before leave negative feedback or open a dispute.
5.The positive feedback is important for our business's development, so we sincerely hope you leave a positive feedback and beautiful pictures if you are satisfied with our products and service.